Terms and Conditions

For the Terms and Conditions of Sales, the "Company" will mean QUERCETO DI CASTELLINA DI JACOPO DI BATTISTA & C SAS SOC AGR, con sede legale in Località Querceto n. 9 - 53011 Castellina in Chianti (Si), P.IVA IT01072500521. The "Customer" will mean any person, firm, company or body that places an order with the Company. By placing an order with the Company the Customer agrees to have read these terms and conditions, and accepts and agrees to be bound by them

1. Orders
Customer orders are subject to the Company's acceptance and final approval at its sole discretion and stock availability. The Company reserves the right to accept or to reject a Customer order in the event that any of the products or services requested are unavailable or in the event of prices discrepancies. In such a case, the company will notify its Customer by phone or email prior to delivery.

2. Prices
Unless the contrary is agreed, the Company quotes its prices per case or per bottle, exclusive of sales taxes and exclusive of delivery charges. The company reserves the right to change its prices in the case of a price discrepancy of an item or service. The Customer may choose if to agree and proceed with the corrected priced order, or alternatively to cancel the order before the company dispatches the items. In such case the Company shall proceed to refund the Customer of any advance payment(s).

3. Payments
Payments can be processed by all major debit/credit cards and we do accept American Express. Debit and credit cards will be processed free of charge. Until all sums due to the Company have been paid, it is entitled to retain possession of any goods to which the Customer would otherwise be entitled. If a payment is overdue, the Company is entitled to suspend the deliveries.

4. Title and Risk
All risks in the products shall pass to the Customer upon delivery/collection of the goods but the Company shall retain the title of the goods until full payment has been received.

5. Delivery/Collection
Indications as to when the goods are available for delivery/collection are on an estimate basis only and are not binding. To receive your order the recipients must be of legal drinking age in the destination country.

6. Shipping Orders for Canada and Australia
Overseas orders to Canada and Australia may be liable to import taxes and duties in the destination country, for which the recipient shall be liable for unless paid in advance at time of placing the order where agreed. 

7. Acceptance of goods
The Customer undertakes to inspect all goods upon delivery/collection and to immediately notify the Company and the carrier forthwith of any shortage or damage or other deficiency. The Customer will be deemed to have accepted the goods as satisfying its order 48 hours after collection/delivery, and thereafter will not be entitled to reject the goods for any reason.

8. Limitation of liability
The Company shall not be liable to the Customer or any other person whether in tort, contract, statute or otherwise (including without limitation for negligence, breach of contract, defamation, or intellectual property right infringement) for:
a. Any direct loss for which the Company cannot reasonably be held responsible.
b. Any consequential or indirect, incidental, special or exemplary loss (including without limitation loss of revenue or profits, goodwill, use, data or other intangible losses).

In any and all cases, the Company liability and indemnification will be limited to the value of the order placed by the Customer.